Got it.
Your Windows 10 update request is in.
Your technician will reach out to find a time. They already have the list of which computers are affected, so there is nothing for you to look up or count.
Under a minute. What happens from here.
WHAT HAPPENS NEXT
Three things, and two of them are ours.
We confirm the list
Which of your computers are affected, and which of those upgrade to Windows 11 rather than needing replacing. Usually fewer than people expect.
You see any cost first
Before anything is ordered. If a number does not work, say so and we will look at it a different way.
You pick a time
Early, late, or after hours. For most upgrades the computer never leaves the desk and your files and settings stay exactly where they are.
ONE THING THAT HELPS
One thing worth thinking about first.
Is there a week or a stretch of days that would be genuinely bad for your firm? A trial, a filing deadline, a busy season. Tell your technician and we will work around it. That is usually the only scheduling constraint that matters.
No lists, no serial numbers, no research. We already have all of it. You do not need to identify which computers are affected or check anything yourself.
Anything urgent in the meantime? Ask for Brian Butterfield, CISSP.